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SunTrust Bank Customer Service

SunTrust Bank Customer Service allows the customers of the bank to solve their queries and problems related to any kind of products or services offered by them. You can immediately contact the representatives of the bank if you suspect that you are a victim of online fraud. You can report lost or stolen credit card, complete saved application, reorder checks and enjoy the self service options made available by the customer support team of SunTrust Bank. The self-service options enable you to request a check copy, request stop payment, view online statement and get details on the standard overdraft coverage.

SunTrust Bank Customer Service Phone Number

The customer care department of the bank endeavors to provide the best of assistance to troubled customers through a variety of customer service phone numbers. One can call at 800.227.3782 or email at to report fraud or make complaints to the bank. For additional assistance, you can also speak with a bank representative by calling at 800.786.8787 from 6 a.m. to midnight ET, seven days a week. The following are some important SunTrust customer service phone number and the related service that can be availed through them.

Report lost or stolen credit card
800.786.8787 (for personal accounts)
800.836.8562 (for business accounts)

Lost or stolen checks, check card, unauthorized wire transfer, unauthorized ACH withdrawal and unauthorized debit card transaction Call fraud assistance center, 800.447.8994.

For Fraud involving equity line, small business loan and consumer loan call Consumer Lending Operations at 877.239.3149.

Customers are advised to forward information about suspicious emails, pop up web page and scam to

In case if you believe that you have offered account or personal information to fraudulent email or phone calls then immediately contact 800.SUNTRUST (800.786.8787).

Hearing impaired customers and clients can contact the bank using text telephone or TDD at 800.854.8965.

The followings are the payment addresses of SunTrust Bank.

Consumer Loan/Line Payment Addresses
SunTrust Bank, P. O. Box 791274,
Baltimore MD 21279-1274

All other lines of Credit Payments
SunTrust Bank, P. O. Box 79282,
Baltimore MD 21279-0282

Consumer Loan Payments
SunTrust Bank, P.O. Box 791144,
Baltimore, MD 21279-1144

SunTrust Bank also offers a number of job opportunities including customer service jobs to eligible candidates. In order to become customer service representatives, candidates must have good communications and interpersonal skills. Moreover, they should be able to overcome the recruitment exam and fulfill the specific requirements for different openings. Find more details on the website of the bank.



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