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Citizens Bank Customer Service
|Citizens Bank customer service is marked with quality and excellence that perfectly match its current tagline "Good Banking is Good Citizenship". The employees are dedicated and committed to serve the customers and communities. For any task undertaken by the bank, transparency is there between the customers and the staffs. The company has been running successfully for more than 100 years, and this is all because of the faith and cooperation by the citizens of the country. Today, the company has approximately 22,700 employees which contribute and help to bring the present status of the institution. The company still keeps on looking for ways to uplift and make a better banking system to give the customers full satisfaction.
Citizens Bank customer service can be availed through phone, in person, mail and online. You can send letters to the Citizens Bank main office in your state but make sure that you have mentioned your return address, along with the phone number and email address. So that the bank's customer service representatives can easily contact you. The mailing address for Citizens Bank headquarters, located at Providence, Rhode Island (RI), can be used to contact via post. You can find out the detailed headquarters address from the main website.
The online ATM/Branch locator on the home page of the bank's official website can also help you to find out the local bank branches near you, its hours of operation, and the customer service telephone number.
The bank provides customer care service for different products and services such as, automobile finance, mortgage, loans (auto, personal, and business), credit cards, etc. Customers can also take some helps and tips from the customer service specialist that support for 24X7 through online facility. You can visit the "Customer Service" link on the home page of the bank's official website for more information on company's customer service.
Citizens Bank Customer Service Phone Number
Citizens Bank customer service phone number differs according to the department. The Citizens Bank customer service number helps and serves as the easiest way for the customers to use during emergency. Complaints are possible through phone, if a customer is not satisfied about the services and products offered by the bank. The toll free number for general assistance or Citizens Bank PhoneBank is 1-800-922-9999. The Spanish speakers can call at 1-888-398-7900. These toll-free numbers work for 24 hours a day, and 7 days a week to allow you to ask questions about your account and make other related enquiries. The following are the important phone numbers of Citizens Bank products and customer services.
Online Banking (Personal)
Online Banking (Small Business)
Citizens Bank Credit Card Customer Service
Personal Credit Card: 1-888-333-5145
Business Credit Card: 1-888-727-5006
Credit Card Online Service: 1-800-684-2222
To apply: 1-888-514-2300
Service Phone: 1-800-234-6002
To get more information on Citizens Bank customer service, mailing addresses for every Citizens Bank main office you can visit the bank's official website.