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Orchard Bank Customer Service

Orchard bank provide customer service facility to support every customer at the time of needs. These services are available in different modes which can be accessed either by phone or online. The phone based service is available for specific hours from Monday to Saturday. The online based customer service provides supports on variety of services such as card replacement, updating your profile, mailing address, email and phone number etc.

On the other hand, if you want to notify the bank about your new address, email and other changes on contact info or want to request the details information of your account and disclosure, you can contact the customer service representatives or send a written request at the following address.

Bankcard Services
P.O. Box 80084
Salinas, CA 93912-0084

If you want to replaced your damaged or destroyed card through the online account access, you need to access “Order a Replacement Card” available on the customer service section but you need to login with your ID and password. On the other hand you cannot obtain your forgot password and ID over the phone because they are unable to provide for the security of the customers. The precise summary and reviews regarding this matter can be obtained from FAQs available on their website.

Orchard Bank Customer Service Number

As the Orchard Bank care for their valuable customers, there are several phone numbers through which the customers can communicate regarding the problems and issues with the cards, accounts and other services.

Whenever you have the problems while logging into your online account, you can put the complaints through the customer service at 1-866-904-2147. Moreover, they provide separate phone numbers for easy access to the services which is being offered for instance if you want to report about your lost or stolen cards, PIN activation through PIN select and others etc.

The following is the list of the customer service phone numbers for various services.

Customer Service: 1-888-385-8916
Hearing Impaired (TDD): 1-800-655-9392
Outside US 1-800-283-8373

Lost and stolen cards: 1-888-292-3629
1-800-327-4214 (Premier)

Technical Support: 1-866-406-8693
Hours: 8 am – 12 am ET (Mon – Sat)

PIN Self Select: 1-866-548-8714

For further detailed information about the Orchard Bank customer service numbers, you can refer the “contact us” page available on their website.



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