Online Banks Guide
Bank of America Chase Bank HSBC Bank Citibank Wells Fargo Bank
 Home  » MetLife  » Customer Service

MetLife Customer Service

MetLife customer service usually carries out with transparency between the clients and workers. Bringing satisfaction to the customers is the dream and goal of MetLife. The employees and executives from the company are committed and dedicated towards their works and they have done their best to satisfy the needs of customers. The clients can fill a secure online application form to be contacted by the MetLife customer service representative. This facility is available to customers for both the individual and group products. The “Contact Us” link available on the right top corner of the home page of their official website has all the important contact numbers.

MetLife support online customer service, clients can log in to their online account with a secure login user name and password to contact the customer service rep. They have an excellent and dedicated team of customer service. MetLife Customer Response Center (CRC) is the perfect example to cite that has earned the prestigious designation of “Certified Center of Excellence” from Purdue University’s Center for providing Customer-Driven Quality.

MetLife Customer Service Phone Number

The MetLife customer service phone number serves as the most convenient and simple way to contact the representative from the Company. The customer service number from Metropolitan Life Insurance Company varies from products to products. The general customer service number for MetLife is 1-800-MET-LIFE -1-800-638-5433 and 1-866-BankMet (-1-866-226-5638) for MetlIfe Bank, NA. The following in the table are some of the MetLife customer service phone numbers and products.

Product Phone Number
Individual Customer Service
New Products & Services 1-800-638-5433
Life Insurance Policies 1-800-638-5000
Auto & Home Policies 1-800-422-4272
Annuities 1-800-638-7732
Disability Policies 1-800-929-1492
Long-Term Care Policies 1-800-308-0179
Individuals with Employees Benefits
Universal Life Policies 1-800-523-2894
Auto & Home Policies 1-800-438-6381
Dental Policies 1-800-942-0854
Disability Policies 1-800-858-6506
Long-Term Care Policies 1-800-438-6388
New Product & Services 1-877-638-2862
Brokers & Consultants
Group Benefits Broker Service Center 1-888-653-8325
Investors Annuities Customer Service
Fixed Annuities 1-800-255-9448
Variable Annuities 1-800-343-8496
MetLife Bank 
Mortgage Applications & Inquiries 1-800-369-2219
Reverse mortgage Applications & Inquiries 1-800-607-0366
Technical/web-related inquiries 1-877-WEB-MLB1 (1-877-932-6521)

It is important to note that the Broker Resource Center is available Monday through Friday during the office hours from 8am to 9pm EST.

MetLife Customer Service Center

MetLife has different customer service center for various insurance and financial products. They have online customer service center for both the individual and group policyholders. MetLife accepts suggestion and comments, reviews and complaints from the customers for building a better relationships and services. The MetLife customer service department can be reached through phone, in person, mail and email.

The Commercial Investors customer service for a variety of products can be contacted through email only. The following are the mailing addresses for a variety of products.

Mailing Address for MetLife Investors Life Insurance Customer Service

MetLife Investors
700 Quaker Lane
Warwick, RI 02887

Mailing Address for Annuities Customer Service Center

Variable Annuity Products
MetLife Investors
PO Box 10366
Des Moines IA 50306-0366

Fixed Annuity Products
MetLife Investors
PO Box 295
Des Moines IA 50306-0295

Overnight Address

MetLife Investors
4700 Westown Parkway
Building 4, Suite 200
West Des Moines, IA 50266

To Send a Deposit

MetLife Bank, N.A.
P.O. Box 5868
Hicksville, NY 11802

Address for Mortgage Account Inquiries

MetLife Home Loans
4000 Horizon Way
Suite 100
Irving, TX 75063

Mortgage Payment Address

MetLife Home Loans
PO Box 71093
Charlotte, NC 28272-1093

For further information about MetLife Customer Service, clients can visit a nearby branch office or log in to their authentic website.



 Dental Provider
 New York
 Auto and Home Insurance
 Long Term Care
 CD Rates
 Car Insurance
 Life Insurance
 Auto Insurance
 Dental Insurance
 Home Loans
 Financial Services