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Home » MetLife » Customer Service |
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MetLife Customer Service |
MetLife customer service usually carries out with transparency between the clients and workers. Bringing satisfaction to the customers is the dream and goal of MetLife. The employees and executives from the company are committed and dedicated towards their works and they have done their best to satisfy the needs of customers. The clients can fill a secure online application form to be contacted by the MetLife customer service representative. This facility is available to customers for both the individual and group products. The “Contact Us” link available on the right top corner of the home page of their official website has all the important contact numbers.
MetLife support online customer service, clients can log in to their online account with a secure login user name and password to contact the customer service rep. They have an excellent and dedicated team of customer service. MetLife Customer Response Center (CRC) is the perfect example to cite that has earned the prestigious designation of “Certified Center of Excellence” from Purdue University’s Center for providing Customer-Driven Quality.
MetLife Customer Service Phone Number
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The MetLife customer service phone number serves as the most convenient and simple way to contact the representative from the Company. The customer service number from Metropolitan Life Insurance Company varies from products to products. The general customer service number for MetLife is 1-800-MET-LIFE
-1-800-638-5433 and 1-866-BankMet (-1-866-226-5638) for MetlIfe Bank, NA.
The following in the table are some of the MetLife customer service phone numbers and products.
Product | Phone Number |
Individual Customer Service | |
New Products & Services | 1-800-638-5433 |
Life Insurance Policies | 1-800-638-5000 |
Auto & Home Policies | 1-800-422-4272 |
Annuities | 1-800-638-7732 |
Disability Policies | 1-800-929-1492 |
Long-Term Care Policies | 1-800-308-0179 |
Individuals with Employees Benefits |
Universal Life Policies | 1-800-523-2894 |
Auto & Home Policies | 1-800-438-6381 |
Dental Policies | 1-800-942-0854 |
Disability Policies | 1-800-858-6506 |
Long-Term Care Policies | 1-800-438-6388 |
Businesses | |
New Product & Services | 1-877-638-2862 |
Brokers & Consultants |
Group Benefits Broker Service Center | 1-888-653-8325 |
Investors Annuities Customer Service |
Fixed Annuities | 1-800-255-9448 |
Variable Annuities | 1-800-343-8496 |
MetLife Bank | |
Mortgage Applications & Inquiries | 1-800-369-2219 |
Reverse mortgage Applications & Inquiries | 1-800-607-0366 |
Technical/web-related inquiries | 1-877-WEB-MLB1 (1-877-932-6521) |
It is important to note that the Broker Resource Center is available Monday through Friday during the office hours from 8am to 9pm EST.
MetLife Customer Service Center
MetLife has different customer service center for various insurance and financial products. They have online customer service center for both the individual and group policyholders. MetLife accepts suggestion and comments, reviews and complaints from the customers for building a better relationships and services. The MetLife customer service department can be reached through phone, in person, mail and email.
The Commercial Investors customer service for a variety of products can be contacted through email only. The following are the mailing addresses for a variety of products.
Mailing Address for MetLife Investors Life Insurance Customer Service
MetLife Investors
700 Quaker Lane
Warwick, RI 02887
Mailing Address for Annuities Customer Service Center
Variable Annuity Products
MetLife Investors
PO Box 10366
Des Moines IA 50306-0366
Fixed Annuity Products
MetLife Investors
PO Box 295
Des Moines IA 50306-0295
Overnight Address
MetLife Investors
4700 Westown Parkway
Building 4, Suite 200
West Des Moines, IA 50266
To Send a Deposit
MetLife Bank, N.A.
P.O. Box 5868
Hicksville, NY 11802
Address for Mortgage Account Inquiries
MetLife Home Loans
4000 Horizon Way
Suite 100
Irving, TX 75063
Mortgage Payment Address
MetLife Home Loans
PO Box 71093
Charlotte, NC 28272-1093
For further information about MetLife Customer Service, clients can visit a nearby branch office or log in to their authentic website.
Website: http://www.metlife.com
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