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CitiMortgage Customer Service

CitiMortgage Customer Service enables you to get assistance for any type of misunderstanding that you have with mortgage programs made available by the bank. CitiMortgage is the mortgage lending division of Citibank and they offer a range of home loan programs to help low income families buy their dream home. It is one of the largest mortgage providers in the United States and they try their level best to make homeownership more affordable for the low and moderate income families. They also offers mortgage customer hardship assistance programs for those homeowners who face financial hardship in making their monthly mortgage payments.

If you need some assistance while applying for a mortgage or have some queries and complaints to make then you can contact Citibank mortgage customer service phone number to speak with customer support team of the bank. You can also send your queries and entries to the customer service address mentioned in the end of the article. The following are some customer service numbers that you can call to get assistance and several mortgage related issues.

For New Mortgage or Refinance:

Call 1-800-248-4638 (to apply through telephone or to just learn more about the loan terms).
Monday through Friday 8:00 AM to 9:00 PM ET
Saturday 9:00 AM to 3:00 PM ET

For servicing existing CitiMortgage account
Call 1-800-283-7918
Monday through Friday 7:00 AM to 12:00 AM, Midnight ET
Saturday 8:00 AM to 7:00 PM ET
Sunday 12:00 PM, Noon to 11:00 PM ET

Customer Service Department Address:
CitiMortgage, Inc.
Attn: Customer Service Dept.
PO Box 9438
Gaithersburg, MD 20898-9438

For new loans, send correspondence to:
1000 Technology Drive
O'Fallon, MO 63368-2240



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