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Citibank Customer Service

Citibank Customer Service enables the customers of the bank to get a number of assistance while facing some kind of trouble or grievances relating to products and services offered by the bank. The bank offers several customer service phone numbers through which troubled customers can contact the representatives of the bank. Citibank tries every possible means to provide the best solutions for the grievances of the customers. No matter what is the nature of your problems, Citibank representatives will work their best to sort it out within shortest possible time. It is essential for you to find out the particular hotline numbers and the customer service hours in order to make your enquiries or launch complaints.

Citibank has its subsidiaries in several other countries of the world. Depending on where you reside, you can find Citibank customer service number in India, Singapore, UAE, Philippines, Malaysia and many others. On the other hand, Citibank customer service jobs are considered as some of the best available career opportunities in the country. Comprehensive details on Citibank customer service center, service line and fax number can be had from the official website of the bank.

Citibank Customer Service Phone Number

The bank has unique customer service numbers which are associated with particular banking products or services of the bank. The following are some of the important customer service numbers and the assistance on services and products that can be availed.

Online Banking Support1-800-374-9700
(TTY: 1-800-788-0002)

Bank Account Information1-800-627-3999
(TTY: 1-800-945-0258)

Bill Payments1-800-374-9700 (option #2)
(TTY: 1-800-788-0002)

Bank en Espanol1-800-374-9700
(TTY: 1-800-788-0002)

(TTY: 1-800-788-6775)

Outside the U.S. Canada, Puerto Rico1-210-677-0065(Call collect)

Home Equity Lines and Loans1-800-685-0935(TTY: 1-800-788-0002)

Mortgage1-888-248-4684 (to apply) 1-800-283-7918(Existing customers)

Citi Credit CardsGeneral Account Information 1-800-950-5114

Credit Card Online Support 1-800-347-4934

Lost or Stolen Credit Cards1-800-950-5114(TTY: 1-800-325-2865)

Outside the U.S. 1-605-335-2222(Call collect)

Other Citi Card NumbersThankYou® Network Enrollment 1-800-374-9700 Redeeming Points (1-800-842-6596)


Citi Personal Wealth Management 1-800-846-5200

Citibank Customer Service Email Address

In case if any customer receives any fraudulent e-mails then he can work with law enforcement agencies and investigate them. Customers receiving such suspicious e-mails can forward it to:, for further investigation.

Citibank Customer Service Mailing Address

Citibank Client Services
Citi Inquiries
100 Citibank Drive
San Antonio, TX 78245



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